Wnn Global Pvt Ltd.
At Wnn Global Pvt Ltd, we are committed to providing reliable and uninterrupted hosting and IT services. This policy outlines our billing practices, service continuity terms, and conditions related to suspension and termination of services.
1. Billing & Payment Terms
All services offered by Wnn Global Pvt Ltd, including website hosting, email hosting, domain services, and related IT solutions, are provided on a prepaid basis.
- Clients are required to make full payment on or before the due date mentioned in the invoice.
- Invoices are generated and shared in advance of the service expiry date.
- Failure to make payment on time may result in interruption of services.
2. Renewal Policy
- Clients are responsible for renewing their services before the expiry date.
- Renewal reminders may be sent via email, SMS, or other communication channels.
- Non-receipt of reminders does not exempt the client from timely payment.
3. Grace Period
- A grace period of 7 days from the due date is provided to complete the payment.
- During this period, services will remain active without interruption.
- After the grace period expires, services become subject to suspension.
4. Service Suspension
- If payment is not received within the grace period, Wnn Global Pvt Ltd reserves the right to suspend all associated services without further notice.
- Suspended services may include, but are not limited to:
- Website hosting
- Email hosting
- Server access
- Wnn Global Pvt Ltd shall not be held responsible for any inconvenience, loss of business, or disruption caused due to such suspension.
5. Service Termination
- If payment remains unpaid beyond 15–30 days after suspension, services may be permanently terminated.
- Upon termination:
- All associated data, files, emails, and backups may be permanently deleted.
- Recovery of data after termination is not guaranteed.
6. Data Responsibility
- Clients are solely responsible for maintaining backups of their data.
- Wnn Global Pvt Ltd is not liable for any data loss due to service suspension, termination, or technical issues arising from non-payment.
7. Reactivation of Services
- Suspended services will be reactivated only after full payment of all outstanding dues.
- Reactivation may take up to 24–48 hours after payment confirmation.
- Additional reactivation or late fees may apply where applicable.
8. Late Payments & Charges
- Wnn Global Pvt Ltd reserves the right to impose late fees or reactivation charges for delayed payments.
- Continued delay in payment may affect future service eligibility.
9. Limitation of Liability
- Wnn Global Pvt Ltd shall not be liable for:
- Any direct or indirect loss of business
- Loss of revenue or profits
- Data loss or downtime
- arising due to service suspension, termination, or delayed payments.
10. Policy Acceptance
- By availing services from Wnn Global Pvt Ltd, the client agrees to comply with the terms outlined in this policy.
- This policy may be updated from time to time without prior notice.
11. Contact Information
For billing or support-related queries, please contact:
Wnn Global Pvt Ltd
Phone: +91 9959992348
Email: support@wnnglobal.com